Skip to Questions

Ask-A-Librarian - Need help? Just Ask!

Q

Why can't I log in to a computer or access library resources from off campus?

Last Updated: May 10, 2016  |  382 Views

Was this helpful? 0   0
A

Answer

You will need your NetID and password to log in to any computer on campus or to access library resources from off campus. Your NetID can be found on your student ID card. Your password is the same password used for your student e-mail, D2L Brightspace and Owl Express.

If you are not registered for classes, your NetID may not work.

OR

If it is the first two weeks of classes, it is likely you are not in our system. The library must wait until after the add/drop period has passed (2 weeks after class has started) for our systems to be automatically updated. You CAN go to any library Check Out Desk, present your ID, and the staff can manually add you to the system.

Try this:

Activate your Net ID.  You must go to https://netid.kennesaw.edu to activate your NetID. The ability to set up your password and NetID is available 24-48 hours after you have been fully admitted to the university.

Test your NetID and password. Go to https://netid.kennesaw.edu. Login with your NetID and password. If you are successful, you will be logged in to the NetID Services page. If you need assistance, contact University Information Technology Services (UITS) at 470-578-3555, by e-mail at studenthelpdesk@kennesaw.edu, or in person at the Kennesaw Campus Technology Annex (Building #361)  or Marietta Campus Lower Level H Building.

Answered by Ashley DupuyBookmark and Share

Other Answers / Comments (0)

    More Ways to Ask

    Walk in green person picture
    Walk-In Help:
    Monday-Friday 9AM-5PM
    Ground Floor Library, G16 (Kennesaw)
    First Floor Library, C125 (Marietta)
    appointment calendar picture
    Research Appointment:
    Schedule Appointment
    (72 Hours Advance Notice)
    phone
    Call Us:
    Monday-Friday 9AM-5PM
    470-578-6325 (Kennesaw)
    470-578-7471 (Marietta)
    text
    Via SMS:
    TXT your question
    to 770-983-6547

    Live Chat

     

    Browse by Popular Topics

    Archives  –  Books  –  Circulation Policy  –  Citation  –  Computers  –  D2L Brightspace  –  Databases  –  Digital Commons  –  Directional  –  Electronic Books  –  Employment  –  Faculty Services  –  GIL Express  –  Government Documents  –  Interlibrary Loan  –  Library Catalog  –  Library Instruction  –  Library Policy  –  Locations  –  Microfilm  –  Newspapers  –  Passwords  –  Printing  –  Publishing  –  Reference  –  RefWorks  –  Repository  –  Research Guides  –  Research Help  –  Reserves  –  Services  –  Study Rooms  –  Technology  –  Testing  –  TRAC  –  Visitors  
    View All Topics

    Related content from Research Guides