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Why can't I access an e-book? Why does it say ebook in use?

(single user, download vs online access)
Last Updated: Jun 04, 2014  |  148 Views

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For information on how to find and download ebooks, please see our Research Guide on ebooksYou can search for ebooks through our regular catalog or through the SuperSearch tab on the library homepage.

Only some of the books are truly downloadable, but most can be viewed online from the EBSCO reader. Click on the link that says .PDF Full Text. You do not need an EBSCO account to view the e-books. 

Once you click on the book and see it in the reader it will tell you if it is downloadable. To download ebooks from EBSCO you must create an EBSCO account.  You must also create an account with Adobe and install Adobe Digital Editions.

If you are trying to access an ebook and you receive a message that it is in use, it means that the publisher has limited the accessibility of the ebook to one user at a time.  Some other services do not have this limitation. If you receive this or a similar message, you may want to check back later or order a copy of the print book through GIL Express or ILL.

If you need more help with e-books, please call the research help desk at 470-578-6325 (Kennesaw) or 470-578-7471 (Marietta). 

Answered by Ashley DupuyBookmark and Share

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